Legal & Policies
Last updated March 2026
AION collects information you provide directly to us, including name, email address, shipping address, phone number, and payment information when you place an order. For whole house system customers, we also collect water analysis data from your property. We collect usage data through standard web analytics to improve our website experience.
We use your information solely to process and fulfill your orders, communicate about your service, and send relevant product updates if you have opted in. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Water analysis data collected from your property is used exclusively for the purpose of designing your custom filtration system. This data is stored securely and is never shared with third parties, government agencies, or used for any purpose other than your system design.
AION uses industry-standard encryption and security practices to protect your personal information. Payment data is processed through PCI-compliant payment processors and is never stored on our servers.
For privacy-related inquiries, contact us at [email protected] or write to AION WATER, Privacy Department, United States.
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